We strive to get your Natural Looks products to you as quickly and safely as possible.

1. Processing Time

All orders are processed within [Insert Number, e.g., 1-3] business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.

Please note: Processing times may be extended during peak sales periods.

2. Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

[Optional: List common shipping options, e.g.]

Standard Shipping: [Insert time frame, e.g., 5-8 business days]

Express Shipping: [Insert time frame, e.g., 2-4 business days]

We may offer free shipping on orders over [Insert Amount].

3. Domestic and International Shipping

Domestic: We ship to all locations within [Insert Country/Region].

International: We currently [Accept/Do not accept] orders from outside [Insert Country/Region]. If we do, the customer is responsible for any customs duties and import taxes that may apply.

4. Tracking Your Order

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow [Insert Time, e.g., 48 hours] for the tracking information to become available.

5. Delivery Issues

Lost/Stolen Packages: Natural Looks is not responsible for packages that are lost or stolen after the carrier confirms delivery to the provided address. Please contact the shipping carrier directly to file a claim.

Incorrect Address: If a package is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for the cost of re-shipping the package.